The short version
Star Lighting (XD Star) does not run a factory in Vietnam. Every lampholder, fitting and LED lamp it sells is made at its 5,000+ sqm production base in Hengli Town, Dongguan, with 100+ production staff and its own mould shop. What it has in Vietnam is a sales and support office in Ho Chi Minh City: Vietnamese-language sales, sample coordination, local stock of frequently ordered lamp holders and cable clamps, on-site technical help, logistics coordination and settlement in Vietnamese Dong. Sea freight from Dongguan to Ho Chi Minh City typically takes 7-10 days, most models start at 50-100 pieces, and FOB, CIF and DDP terms are offered.
Buyers who search for an LED lighting factory in Vietnam usually want three things: a supplier close enough to visit, lead times short enough to plan around, and paperwork that does not turn every import into a project. A factory on Vietnamese soil is one way to get those. A factory a short sea crossing away, with a local office that speaks the language and settles in the local currency, is another. This article explains which of the two Star Lighting is, and how the Dongguan-to-Vietnam route works in practice.
Some older pages describe Star Lighting as having a dual production base in Dongguan and Vietnam. The accurate position, stated on the factory's own FAQ, is simpler: manufacturing is done in Dongguan only, and the Vietnam office has no production equipment. Everything below is built on that. Where a point is general sourcing practice rather than a published Star Lighting figure, the text says so.
Is Star Lighting an LED lighting factory in Vietnam?
No. Star Lighting Co., Ltd. has made lighting products and components since 2006, and all of that production happens at one site: its headquarters at No. 158, East Ring Road, Hengli Town, Dongguan, in Guangdong Province. The Ho Chi Minh City office exists to serve buyers in Vietnam and the wider ASEAN region. It sells, advises, holds samples and some stock, and coordinates delivery, but it does not mould, assemble or test product.
That distinction matters when you plan an order. Lead times, tooling, quality checks and test records all come from Dongguan. Conversations, sample viewing, local delivery and invoicing can happen in Vietnam. The table below sets out which location does what.
| Task | Dongguan factory | Ho Chi Minh City office |
|---|---|---|
| Mould design and fabrication | Yes, in-house; 200+ active tool sets | No |
| Injection moulding, PCB/SMT and assembly | Yes | No |
| Aging, waterproof and electrical safety testing | Yes | No |
| Packaging, including custom cartons | Yes | No |
| Sales consultation | Yes, sales team (replies within 24 hours) | Yes, in Vietnamese |
| Samples | Made and dispatched here | Physical samples available for in-person selection; dispatch coordinated with Dongguan |
| Local stock | Full production stock | Frequently ordered items such as lamp holders and cable clamps |
| Technical support | Engineering team | On-site consultation on component compatibility and assembly |
| Logistics | Export shipping and documents | Final coordination with regional freight partners |
| Invoicing and payment | T/T, PayPal for samples, L/C over $10,000 | Local business entity; settlement in VND supported |
Who does what, based on Star Lighting's published FAQ and factory pages.
What is made in Dongguan, and how?
The Dongguan base covers more than 5,000 square metres and employs 100+ production staff. It runs six stages under one roof: mould design and fabrication, LED module and PCB SMT assembly, full product assembly with inline quality control, testing and inspection (aging, waterproof and electrical safety), packaging design and production, and logistics coordination. The factory states that this scale lets it handle orders from a few thousand pieces to several million units.
The product range splits into three groups. Lighting components are the core line: main-voltage lampholders (E27, E14, B22 and specialty types) in PC/ABS with a stated 150°C maximum operating temperature, low-voltage lampholders (GU10, MR16, G4, G9), metal-and-ceramic discharge lampholders, and plastic fittings such as PG waterproof cable glands, strain relief bushings, junction boxes and cable clamps. LED lamps cover desk, floor, clip and work lamps. Decorative lighting covers pendants, wall sconces, night lights and RGBWIC ambient lamps.
For a Vietnamese luminaire maker, the component line is usually the reason to call. For an interior design firm or contractor, it is more often the finished and decorative range, which the Vietnam office can supply as a complete indoor and outdoor lighting package from one contact.
What does the Ho Chi Minh City office do for Vietnamese buyers?
- Local sales consultation in Vietnamese, covering the full product range and which components suit your application.
- Rapid sample dispatch, coordinated between Dongguan and Ho Chi Minh City.
- Physical samples at the office, so you can choose pendants, desk lamps and other products in person.
- Local stock of frequently ordered items such as lamp holders and cable clamps, for faster delivery inside Vietnam.
- On-site technical guidance for local lighting manufacturers, including advice on component compatibility and assembly optimisation.
- Logistics coordination with established regional freight partners, so deliveries fit your production schedule.
- Invoicing through a local business entity, with settlement in Vietnamese Dong (VND).
Based in Hanoi or elsewhere in Vietnam?
The office is in Ho Chi Minh City but serves the whole country. For items held in local stock, Star Lighting uses courier partners to deliver to Hanoi-based customers in one or two days.
How long does it take to get goods from Dongguan to Vietnam?
Lead time is production time plus transit time. Star Lighting publishes both, and the table below puts them side by side. Your own customs clearance and inland delivery come on top, and depend on the trade term you choose.
| Step | Published time | Notes |
|---|---|---|
| In-stock component samples | Dispatched within 24-48 hours of payment | Sent by DHL, FedEx or UPS |
| Custom part samples | Usually 3-5 working days | 3D-printed prototypes or first-run moulded samples |
| New tooling for a custom part | Typically 15-25 days | Custom LED module brackets: typically 15-20 days |
| Standard products | 7-15 days after order confirmation | Production time, before shipping |
| Custom products | 20-30 days | Depends on complexity |
| Sea freight Dongguan to Ho Chi Minh City | Typically 7-10 days | China to Southeast Asia generally: 7-15 days |
| Local-stock items within Vietnam | Next-day or two-day courier to Hanoi | Frequently ordered items only |
Lead and transit times as published by Star Lighting.
A worked example using only those figures: a standard product ordered on day one would typically be ready between day 7 and day 15, and sea freight to Ho Chi Minh City adds another 7-10 days. Planning on roughly two to four weeks from order to arrival at port is a reasonable starting point; ask the sales team for a date against your actual model and quantity rather than relying on the range.
Use local stock for repeat parts
If you buy the same lamp holders or cable clamps every month, ask the Vietnam office which of your part numbers are held in local stock. Those can reach you by courier inside Vietnam while larger or custom orders come by sea from Dongguan.
Which trade terms and payment options apply?
Star Lighting offers FOB, CIF and DDP shipping terms. As general practice, the three split cost and risk differently. Under FOB, the seller loads the goods at the port of departure and you arrange and pay for the main freight. Under CIF, the seller pays freight and insurance to your destination port and you handle import clearance. Under DDP, the seller delivers to your named place with import duties paid. The right choice depends on whether you already have a forwarder and a customs broker you trust.
| Option | What Star Lighting states | Who it suits |
|---|---|---|
| FOB | Offered | Buyers with their own freight forwarder (general guidance) |
| CIF | Offered | Buyers who want the sea leg arranged but handle import clearance themselves (general guidance) |
| DDP | Offered | Buyers who want delivered, duty-paid goods with the least paperwork (general guidance) |
| T/T bank transfer | Accepted | Standard production orders |
| PayPal | Accepted for samples | Sample orders |
| Letter of credit | Supported for orders over $10,000 | Long-term partners wanting payment security for both sides |
| VND settlement | Supported through the local entity in Vietnam | Vietnamese buyers who want simpler import declaration and foreign exchange |
Trade terms and payment options; the 'who it suits' column is general sourcing guidance.
Payment terms are negotiable for long-term partners. Sample fees are usually refundable when a bulk order follows, so it is worth asking how the sample charge will be credited before you pay it.
Which certificates and documents can a Vietnamese buyer request?
Documents come from Dongguan, because that is where the product is made and tested. Star Lighting's certifications page lists CE testing against EN 55015, EN 61547 and the EN 61000 series under the EMC Directive, UL certification for portable luminaires (UL 153 and CSA C22.2 No. 250.4, certificate E362995), RoHS 2 compliance tested per the IEC 62321 series, FCC Part 15 Subpart B, and a 2026 amfori BSCI social audit by SGS valid through March 2027. Main-voltage lampholders carry CE and ENEC certification options.
For plastic parts, the factory stocks UL94-V0 flame-retardant raw material and provides Material Safety Data Sheets and flame-retardant test reports on request. All lighting components are stated to pass RoHS and REACH testing, with compliance documentation available for every product line.
Certificates are model-specific
Specific certifications vary by product. Ask for the certificate or test report that names the exact model you are buying, and keep it with your own product file. A certificate for one floor lamp or one holder does not cover a different model in the same family.
How do you check a factory you cannot easily visit?
Factory visits to Dongguan are welcome by appointment. If travel is not practical, Star Lighting offers a virtual video tour. Either way, as general practice, a visit is most useful when you arrive with a list of what you want to see rather than a general walk-through.
- The mould shop, and whether the tools for your parts are already in the library of 200+ sets.
- The SMT and assembly lines that will build your product, and where inline QC sits on them.
- The aging, waterproof and electrical safety test stations, and the records they produce.
- Incoming material inspection, including how flame-retardant grades are identified and stored.
- Final inspection and packing, including carton and pallet protection for sea freight.
Star Lighting describes five quality checks across production: incoming material inspection, in-process QC, 100% electrical safety and performance testing of finished product, extended aging tests and a pre-shipment inspection. A separate article on this site walks through each production stage and check in detail.
What happens if goods arrive damaged?
Goods ship in reinforced industrial cartons with pallet wrapping as standard. If something is damaged in transit, photograph it on receipt and send the photos to your account manager. Once the damage is confirmed, Star Lighting arranges replacement stock, and the account manager guides you through the claim. Standard warranty is two years for LED drivers and finished products, with terms varying by product category.
What should you send with your first enquiry from Vietnam?
- What you are buying: component part numbers, or the type of lamp or fixture you need, with a drawing or photo if it is custom.
- Quantity per model, and whether this is a one-off or a repeat requirement.
- Where the goods are going in Vietnam (Ho Chi Minh City, Hanoi or elsewhere) and the date you need them.
- Your preferred trade term (FOB, CIF or DDP) and whether you want to settle in VND.
- The certificates and documents you need, such as CE, UL, RoHS, REACH, MSDS or flame-retardant reports.
- Whether you want to see samples at the Ho Chi Minh City office, receive them by courier, or arrange a factory visit.
The sales team responds within 24 hours. A Vietnam market catalogue is available to download from the website alongside the lighting components and LED lamps catalogues, which helps narrow a first enquiry down to specific models.
Talk to the Vietnam office
Tell us what you need, how many and where it is going in Vietnam. We will reply within 24 hours with suitable models, lead time from Dongguan, trade terms and whether the items are in local stock. Talk to the Vietnam office
Frequently Asked Questions
Does Star Lighting have a factory in Vietnam?
No. All manufacturing takes place at the Dongguan factory in Hengli Town, Guangdong. The Ho Chi Minh City office provides sales, samples, local stock of frequently ordered items, technical support and logistics coordination, and has no production equipment.
How long does shipping from Dongguan to Ho Chi Minh City take?
Sea freight from Dongguan to Ho Chi Minh City typically takes 7-10 days. Shipping from China to Southeast Asia generally takes 7-15 days, and express shipping is available for urgent orders.
Can I pay in Vietnamese Dong?
Yes. Star Lighting operates a local business entity in Vietnam and supports settlement in VND, which simplifies import declaration and foreign exchange for Vietnamese customers. T/T, PayPal for samples, and L/C for orders over $10,000 are also accepted.
What is the minimum order quantity?
Most models start at 50-100 pieces per model. For custom orders the minimum may vary with the specification.
Can I see samples in Vietnam before ordering?
Yes. Physical samples are available at the Ho Chi Minh City office for in-person selection, and sample dispatch is coordinated between Dongguan and Ho Chi Minh City. In-stock component samples are typically dispatched within 24-48 hours of payment.
I am in Hanoi. How fast can I get parts?
For frequently ordered items held in local stock, such as lamp holders and cable clamps, courier partners deliver to Hanoi in one or two days. Other items ship from Dongguan.
Which trade terms are available?
FOB, CIF and DDP. The Vietnam office handles final coordination with regional freight partners so deliveries fit your production schedule.
